International Motorcoach Group - Karst Stage
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International Motorcoach Group

Here at Karst, it has always been important to us to offer the very best to our customers.  From maintenance protocol to driver training and customer service, we strive for excellence in all we do.  Because that’s our goal, we are excited to announce that we’ve joined the international Motorcoach Group (IMG), and invitation-only network of motorcoach operators in North America.  As stated on their website, “IMG companies exhibit the highest level of professionalism, quality, safety and service.”  We are proud to be members of this group, and satisfied that this change will give greater confidence and peace of mind to our customers. Why?

 

Perhaps the greatest reason is that all members of IMG are committed to looking out for each other, and that means offering 24/7 on-the-road assistance.  Though we pay attention to small details and run a professional fleet here at Karst, things can still happen.  In the event of an emergency, we respect the schedule and itinerary of our customers.  This built-in safety net guarantees backup and assistance.  We can call upon our fellow operators in the network to assist us in making sure our clients get where they need to be. 

 

Along with supporting each other, all IMG companies raise the bar when it comes to safety.  Every operator in the network has to receive and maintain the highest safety rating afforded by the Department of Transportation and have a substantial amount of liability insurance.  And because a transportation company is only as good as its equipment, we are required to have a maintenance program that includes 25/7 support.  Should the need ever arise, we have a mechanic on call at all times to respond to mechanical issues and get passengers back on the road as quickly as possible.  

 

At the end of the day, IMG standards are all about putting the safety and comfort of our clients first.  Tiptop maintenance programs keep fleet vehicles in prime condition and ensure a comfortable ride for our  passengers, and qualifying for the highest safety rating means that we think about safety in everything we do.  

 

But joining IMG isn’t just for the customer, it actually gives us peace of mind as well.  Because all operators prize the same values and business ethics, we work as a team.  If we ever have to call on another IMG company to help, we know that our passengers will receive the same level of professional service that we value here at Karst.  We’re apart of the same network, and are committed to supporting each other and taking care of our customers.  IMG is synonymous with gold standard, and we are excited and proud to be apart of it!

 

To learn more about IMG, check out their website at www.imgcoach.com.