Terms and Conditions

Karst requires a 25% deposit due at booking.

For day trips, $100.00 of the deposit is non-refundable.

For overnight trips, $200.00 of the deposit is non-refundable.

60 Days Before Your Trip

A refund of your deposit minus the non-refundable fee will be given. You could also use this as a credit that will be available if canceled 60 days before the scheduled departure date of the charter.

30-59 Days Before Your Trip

A 50% deposit refund or credit will be issued if canceled 30-59 days before the scheduled departure date of the charter.

29 Days Before Your Trip

Cancelations of charters with departure dates of 30 days or less will not be entitled to refunds or credits.

TICKETED AIRPORT SHUTTLE SERVICE POLICIES

Below are our Karst Stage Shuttle policies for guests traveling on our Shared Airport Shuttle service to/from Bozeman Yellowstone International Airport (BZN) and a Big Sky resort, as well as policies for riders booking our Private Shuttle Service. 

We encourage all guests to review the Karst Stage policies before traveling with us. Karst Stage policies outline rates, terms and conditions, as well as other requirements for our guests.

GRATUITIES:

Gratuities are not included in the ticket price. To express appreciation for a job well done, the customary industry guideline is 10% to 15% of the ticket price.

CANCELLATION:

Reservations canceled outside of 24 hours of the scheduled departure time will receive a full refund less any booking fees

. 

Unfortunately, no refunds can be issued for cancelations inside 24 hours of the scheduled departure time.

PAYMENT:

Payment in full is required at the time of booking.

INCLEMENT WEATHER:
If, on the day of travel, your flight is delayed or canceled causing you to miss your shuttle reservation you will be accommodated on a later shuttle, if one is available, at no additional cost. 

If we have no availability Karst Stage will refund your ticket price.

If you choose to secure other transportation rather than accept our accommodation your ticket will be NON-REFUNDABLE. 

Prior to travel, pending Karst Stage approval, customers may be allowed to reschedule a trip impacted by weather without penalty. This notice must be received 12 hours prior to departure time. If the customer cancels and does not reschedule, refer to the cancelation policy for the cancelation fee. 

If in the opinion of Karst Stage, conditions make it inadvisable to operate, Karst Stage may suspend service until conditions improve. 

Karst Stage will not be liable for delays caused by road conditions, inclement weather, accidents, breakdowns and/or other conditions out of its control. Additional costs such as meals, lodging, and transportation will become the responsibility of the chartering group.

SAFETY:
For your safety, drivers must devote their full attention to driving
The monitoring and supervision of passengers rests with the group.
The total number of passengers cannot exceed the seating capacity of the vehicle.
The driver has the authority to handle situations that could result in the discharge from the vehicle and/or notifying the police.

SEAT BELTS:  

All riders, regardless of age, must wear seat belts while traveling with Karst Stage

SMOKING/VAPING:

Smoking or vaping is not permitted on Karst Stage buses or vans.

ALCHOHOL/CANNABIS:

Federal Regulations prohibit the use of cannabis or cannabis products in the vehicle. Consumption of alcohol is permitted.

DAMAGE POLICY: 

Karst Stage reserves the right to charge a fee for excessive damage to our vehicles or fleet caused by any guest or guests.  For excessive cleaning, a minimum of $250.00 will be charged to the guest.  For excessive damage to the interior or exterior of the vehicle caused by a guest, including but not limited to any and all mechanics or amenities on board, Karst Stage reserves the right to charge any guest or guests the amount to correct, repair or replace any said damage.

CHILD CAR SEATS:
If you are traveling with an infant or child who requires a car seat, please note that in the comment section at the time of booking. Our Luxury Coaches do have seat belts and child seats are NOT required by law. If your child is occupying a seat the Child fare applies. 

Should you choose to hold an infant (Luxury Coach only) on your lap you will not be charged a fare for the child only if he or she is 2 years old and under or LESS than 40 pounds. Over 2 Years Old or 40 pounds will require the purchase of a Child fare ticket.

BAG POLICY: 

Each guest will be limited to 3 bags each, including one SMALL carry on, one bag or snowboard bag and one regular piece of luggage.  

Luggage should not exceed 50 pounds.  Items in excess of 50 pounds will not be handled by your driver.  The handling of scooters, wheelchairs, and other heavy or large equipment must be arranged ahead of time.

LOST ITEMS:

Karst Stage is not responsible under any circumstances for any personal items or any items left in Karst Stage vehicles. If you left something behind we will try to find the item and return it you at your expense. If we have to deliver an item to you after a driver has left, there may be a charge to deliver.

PET POLICY: 

Pets may be permitted on board with advance notice at the time of booking.  Pets must be in their own carrier.

.

MINORS:  

All children under the age of 16 must be accompanied by an adult or guardian 18 years or older in all Karst Stage vehicles.  No exceptions.

VEHICLE CHOICE:  

Karst Stage may at their discretion, change your vehicle between a Van, Mini Bus, or Mini Coach depending on bookings.

GROCERY STOPS: 

You must notify Karst Stage at time of booking if you would like a grocery stop only at Albertsons in Belgrade. Groceries must be PRE-ORDERED per our instructions. Karst Stage facilitates this service but does not order or pay for groceries for guests. 

Grocery stops WITHOUT PRE-ORDER will be automatically charged to the guest’s credit card at $125 / hour in 30 minutes increments and $175 / hour for the Luxury Coach.

Karst Stage reserves the right to change or amend the above policies at any time.

Karst Stage reserves the right to refuse service to any passenger.

Karst Stage Charter Weather Policy:

Pending Karst Stage approval, customers may be allowed to reschedule a trip impacted by weather without penalty. This notice must be received 12 hours prior to departure time. If the customer cancels and does not reschedule, refer to the cancelation policy for the cancelation fee. Karst Stage will not be liable for delays caused by road conditions, inclement weather, accidents, breakdowns and/or other conditions out of its control. If in the opinion of Karst Stage, conditions make it inadvisable to operate charter coaches from the point of origin or at any point en-route,  Karst Stage will not be liable or caused to be held for damage for any reason. Additional costs such as meals, lodging, and transportation will become the responsibility of the chartering group.

Karst Stage Charter Payment Policy:

25% deposit required at booking to hold your reservation.

Final (full) Payment is due 14 days prior to your trip. Trips not paid for at this time are subject to cancellation without notice.

Gratuities:

Gratuities are not included in the price. To express appreciation for a job well done, the customary industry guideline is $4-$10 per person per day, or 7% to 15% of the charter price.

Pricing Policy:

The price of your trip is based on the itinerary you have provided. If your itinerary changes and our drivers are not able to complete the trip within their legal limits there may be additional charges to send additional drivers or to hire an outside company to finish your trip. Our drivers are subject to the Department of Transportation Regulations. Drivers are required to carry a current physical exam card, undergo drug testing under the DOT rules and regulations, and maintain a log for miles and hours of service. DOT regulation 395.10 restricts driving hours. Because of these restrictions, drivers may not be able to tour with or transport passengers upon arrival at your destination. Please contact your sales person before finalizing your itinerary.

Safety:

Federal regulations allow drivers to be on duty 15 hours per day, including a maximum of 10 hours driving.
A driver must then have 9 complete hours off duty before returning to duty. The customer also understands that drivers will take periodic driving breaks every 2.5 to 3 hours to counteract the effects of fatigue.
For your safety, drivers must devote their full attention to driving
the monitoring and supervision of passengers rests with the charter group and their leaders.
The total number of passengers can not exceed the seating capacity of the coach.
The driver has the authority to handle situations that could result in the discharge from the motorcoach and/or notifying the police.

Car Seats:

Must be prearranged prior to booking in order to make sure the appropriate vehicle is available.

Smoking:

Smoking is not permitted on Karst Stage buses or vans.

Alcohol:

All trips that intend to carry/consume alcohol must be approved.  These trips will be required to sign a Cleaning and Damage form.  Karst Stage reserves the right to charge additional cleaning and damage fees if during or after the charter, extensive cleaning is required. A $500 “hold” is required to serve as a security deposit for any damages/extra cleaning. This amount is separate from the charter payment and the form will be destroyed considering the bus comes back in favorable conditions upon completion of the trip.

Coach Idling:

Many cities, states, and facilities now have zero-tolerance idling laws.  Idling is also destructive to an engine and can cause the vehicle to shut down.  Repairs are expensive and time-consuming.  Please respect your driver when asked to exit the coach.

Unpaved Roads:

Motor coaches are made for smooth roadways.  Unpaved surfaces can be destructive to a coach and must have prior approval.

Loading Luggage/Equipment:

Luggage should not exceed 50 pounds.  Items in excess of 50 pounds will not be handled by your driver.  The handling of scooters, wheelchairs, and other heavy or large equipment must be arranged ahead of time.

Electronic Devices:

Operation of PA system, radio, VCR, or DVD and monitors are not guaranteed.

Indemnification:

Tour operator/lessee shall indemnify and hold harmless Karst Stage, Inc., (collectively Karst Stage, Inc.) and its officers, directors, agents and employees and each of them from and against any and all actions, causes of action, claims, demands, liabilities, losses, damages, cost or expense of whatever kind of nature, including judgments, interests and attorney’s fees which Karst Stage, Inc. shall or may at any time, or from time to time, subsequent to the date of this agreement, sustain or incur, or become subject to, involving, with respect to or relating to 1) any breach by tour operator/lessee of any provisions of this agreement or  any other contract with Karst Stage, Inc. 2) any actions or omissions of Karst Stage, Inc. resulting from or related to the performance of the services contemplated hereunder whether arising in contract or tort or otherwise and whether or not caused by the negligent actions of Karst Stage, Inc. or that of any third party; or 3) the infringement or alleged infringement of any copyright, trademark, or other proprietary rights of others.