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Q. What’s the best way to make a shuttle reservation?
On the Airport Shuttle page on our web site www.karststage.com. Our web site is secure and all online reservations are confirmed by email.
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Q. When does your winter scheduled service begin?
A. Our winter dates vary by destination.
• Our daily scheduled service to Big Sky begins about mid-December and ends on Easter Sunday most seasons.
• Service to West Yellowstone begins about the third week of December and ends about March 15th (the day after Yellowstone Park closes to oversnow vehicles).
• Service to Mammoth Hot Springs begins about the third week of December and ends on the first weekend in March.
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Q. What are your rates and schedule to Big Sky?
A. Our rates depend on your property location in Big Sky. See the Rates and Schedule pages our web site.
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Q. How long does it take to get to Big Sky?
A. The Huntley Lodge in the Mountain Village is 53 miles from the airport and the average drive time is 1 hour and 15 minutes. Bad weather, road conditions and/or traffic can cause significant delays.
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Q. What are your rates and schedule to West Yellowstone?
A. Our rates to/from WYS can be located on the Rates and Schedule pages on our web site.
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Q. What are your rates and schedule to Mammoth Hot Springs?
A. Our rates to/from MHS can be located on the Rates and Schedule pages on our web site.
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Q. Do you have a different rate for children?
A. Toddlers two and under and infants ride free, children age three to twelve are half price.
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Q. Do you have car seats for our children under 6?
A. We have a limited number car seats available for rent for children and infants under 6 years or 60 lbs for $5.00/shuttle ($10.00 round trip). Car seats can only be used in our vans. If you’re shuttle is provided by bus you cannot use car seats because motor coaches do not have seat belts.
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Q. What if our flight arrives late?
A. We make every attempt reasonable to hold shuttles for delayed flights, however, if we have other passengers waiting from earlier flight you may have to take the next available shuttle.
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Q. What is your cancellation policy?
A. There is no penalty for shuttles cancelled more than 24 hours from the date/time of your scheduled shuttle. No refunds for shuttles cancelled inside 24 hours.
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Q. Where are you located?
A. Our counter is located inside the main passenger terminal on the main floor in Ground Transportation just beyond baggage claim.
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Q. What type of vehicle do you use? Will there be others on my shuttle?
A. Our daily scheduled service is a shared ride service provided by passenger van, mini-bus or full sized bus depending on location and the number of passengers scheduled on each run.
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Q. Do you have a shuttle after every arriving flight?
A. No. In order to keep our rates as low as possible it’s necessary to group arriving and departing flights to maximize the number of passengers per shuttle. Before booking flights please check our schedules to minimize your wait time. In most cases you will have a wait of 20-35 minutes from the time you deplane. The average wait time to claim your luggage is 20-25 minutes.
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Q. Is 4X4 Stage still in business?
A. Karst Stage purchased 4X4 Stage in 2003 and now provides the same van service they provided in addition to mini bus and full sized bus service.
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Q. Do you provide private service?
A. If you prefer private service we can provide a charter for your party or small group. We can provide charter service by 10 passenger vans, 25 – 29 or 33 passenger mini-bus or full sized bus. Please call our toll free number (800) 287-4759 for a charter rate.
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Q. Can you pick us up at a motel in Bozeman or Belgrade?
A. Our shuttle service begins and ends at the Bozeman Airport, however, with prior arrangements we will pick-up and/or drop off at the Holiday Inn Express, La Quinta Inn & Suites or the Super 8 in Belgrade on most runs to/from Big Sky, WYS and Mammoth Hot Springs. Our only regular run that provides service for the Bozeman Comfort Inn, Holiday Inn or the Grantree Best Western is our 1:45pm bus to Big Sky/WYS. Please call at least 48 hours prior to departure to reserve. We can also charter a vehicle from Bozeman for groups of three or more, so please call for details. If you plan to overnight in Bozeman or Belgrade on arrival or before you depart we strongly recommend that you stay at a motel that offers courtesy shuttle service back to the airport (see our Links page for motels with courtesy shuttle service).
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Q. Do you provide local service from private residences to the airport?
A. No. We only provide service to locations outside of Gallatin Valley. Contact Greater Valley Taxi for local taxi service (406) 388-9999 for local airport shuttles.
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Q. Can we stop to purchase groceries on our way to Big Sky?
A. If at least one person in your party rides on our Door-to-Door service and you fax your grocery order 2-3 days before you arrive we can stop to pick-up your grocery order. See the Grocery Orders page on our web site.
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Q. Do you provide shuttle service from Big Sky to West Yellowstone for daytrips into Yellowstone Park?
A. We offer a once a day shuttle from Big Sky to/from WYS for daytrips into Yellowstone Park by snowmobile, snow coach or snovan. See the Day Trip page on our web site for rates and schedule. We drop/pick-up at all snowmobile, snow coach and snovan shops in WYS.
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Q. Do you provide shuttle from West Yellowstone to Big Sky for skiing?
A. No, due to lack of demand we do not offer shuttles from WYS to Big Sky for daytrips for skiing.
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Q. What are your summer rates/schedule?
A. During the spring/summer/fall months we do NOT offer daily schedule service to any location. We can, however, provide service by advance reservations. See the Summer page on our web site.
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22.
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Q. What’s the best way to make a shuttle reservation?
A. On the Airport Shuttle page on our web site www.karststage.com. Our web site is secure and all online reservations are confirmed by email.
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Q. Do you offer shuttles for conferences at Big Sky?
A. Yes. Most large conferences contact us so we can set up a special conference rate depending on the number of attendees. In most cases you will find information about our shuttle service and rates for your conference on your conference’s web site under transportation or shuttle service. If you don’t find information about your conference call our toll free number (800) 287-4759 to inquire.
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Q. Do you offer day trips through Yellowstone Park?
A. We can provide single or multiple day trips through Yellowstone Park by charter service. We do not offer day trips from Bozeman for individuals. Day trips are available for individuals from West Yellowstone (west entrance of Yellowstone). This service is only available during the summer and fall season.
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